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Post by TigerSupport on Nov 15, 2016 10:43:56 GMT -5
I'm a computer support guy, not a LightWright guy so forgive my ignorance on this. I had our central IT department use Casper/Jamf to push LW5 to one of our labs over the network as a means to get the software on all of the computers quickly. I'm now in the process of needing to serialize them with our institutional codes. The OS in the lab is El Capitan 10.11.5 (at least on the two that I checked) and when I open LW5 to serialize it, it wants to write to a shared folder. While logged in with an administrative account (our students use their individual accounts and do NOT have admin rights) I select
Users>Shared>Lightwright
but I get an error "This is not a suitable folder for shared Lightwright documents! You do not have privileges to write to this folder." followed by "The Shared folder you chose cannot be written to"
What folder are LW5 shared files supposed to be written to?
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Post by johnmcsoft on Nov 17, 2016 13:04:49 GMT -5
Lightwright will automatically choose the appropriate shared folder, which is used for things that users want to have available by anyone who uses the same computer. It is NOT where approval codes, etc. go. Apple changed the access rules starting with El Capitan.
The registration info goes in different places depending on whether you're using Lightwright 5 or Lightwright 6, and also whether it's an institutional license or a personal license.
To find out where the registration info file goes, launch Lightwright and enter the registration information (registered name, serial number, and approval code) in Preferences/Registration. Then quit Lightwright and search for a file named Lightwright 6 Registration.regi. Wherever that file is, that's where it belongs for that operating system (in your case El Capitan).
Also, note that Lightwright 5 is NOT compatible with macOS Sierra, and never will be (its code is too old), so if you upgrade the lab computers at some point, you'll need to be running Lightwright 6.
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