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Post by ihwfozj420 on Jul 6, 2020 9:51:37 GMT -5
Hello my IT department purchased a lightwright license in 2019 and recently its been removed. Not sure why and I'm not sure how, but is there any way for me to find out or retrieve my license key? The department remoted in my laptop to check for a license; there was also an app on the desktop called "LW6 Admin" when it was opened it showed there wasn't a license in place nor in the registry location that it says it was stored.
What information do I need to provide and to who and how? If any of this possibly at all.
Thank you.
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Post by johnmcsoft on Jul 6, 2020 22:33:11 GMT -5
Hello my IT department purchased a lightwright license in 2019 and recently its been removed. Not sure why and I'm not sure how, but is there any way for me to find out or retrieve my license key? The department remoted in my laptop to check for a license; there was also an app on the desktop called "LW6 Admin" when it was opened it showed there wasn't a license in place nor in the registry location that it says it was stored. What information do I need to provide and to who and how? If any of this possibly at all. Thank you. See attachment below for version: Whoever is in charge of the license will know the serial number and can get a copy of the current registration info at any time by clicking the button on the home page at www.mckernon.com and entering the serial# to get a copy of that info. It will be sent immediately to the email address connected to that serial number. If nobody knows any of this, file a bug report at www.mckernon.com or send an email to help@mckernon.com. In either case, include all available information on the license. |
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