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Post by M williams on Feb 7, 2018 11:26:43 GMT -5
Trying to update my approval code today. I get a disconnect error on a mac when submitting the request. On my personal PC I get a Dangerous URL halt from my Web Anti-virus software. Anyone else having issues?
thanks
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Post by M williams on Feb 8, 2018 9:50:09 GMT -5
Called City Theatrical and got the code from them. Then my IT department did their voodoo that they do so well, and all is good again. Still couldn't utilize the automated response feature on John's site. City T. thought it was still a work in progress, though.
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Post by johnmcsoft on Feb 12, 2018 0:47:54 GMT -5
The web site was under a lot of stress this week, with tons of people renewing their approval codes. It's back up now and happily emailing.
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Post by mstarobin on Jun 2, 2018 20:54:27 GMT -5
Having an issue trying to get my re approval code from the website. I need it for work, what is the work around.
Mike Starobin
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Post by johnmcsoft on Jun 6, 2018 12:46:58 GMT -5
The web site is up and working and will get you the new approval code within a minute or less (assuming the internet is working).
Also, last month I started automatically sending out emails with new approval codes on the first day of the month that the code will expire. That gives you about 30 days to put the new code into Lightwright before it expires.
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